Privacy & Cookie Policy

Last updated: November 2, 2026

At Extent Insights LLC, we respect your privacy and are committed to protecting your personal information.

This policy explains what information we collect, how we use it, and the choices available to you when visiting extentinsights.com or participating in our courses.

1. Information We Collect

We may collect the following information:

Personal details: Your name, email address, and contact information when you register, enroll, or contact us.
Course information: Enrollment details, attendance, assignments, learning progress, and communications.
Payment information: Transaction and billing details needed to process purchases. Payments may be handled by secure third-party providers.
Website information: Basic technical and usage information, such as browser type, device information, pages visited, and cookies.

We collect only information reasonably necessary to operate our website, deliver courses, and communicate with you.

2. How We Use Your Information

We use personal information to:

Process course registrations and payments.
Deliver courses, learning materials, and student support.
Communicate important information about your enrollment.
Improve our website, courses, and services.
Send course updates and promotional communications where permitted by law.
Meet legal, financial, and administrative obligations.

Where required, we rely on your consent for optional activities such as marketing or non-essential cookies.

3. Sharing Your Information

We do not sell personal information for money or rent customer contact lists.

We may share information with trusted service providers that help us operate our business, including website hosting, payment processing, course delivery, email communications, and analytics.

We may also disclose information when required by law or necessary to protect our legal rights.

We do not authorize service providers to use your information for unrelated purposes.

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to support essential website functions, remember preferences, and understand how visitors use our services.

Some cookies are necessary for the website to function. Others may support analytics or marketing.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage cookie preferences through available website controls or your browser settings. Disabling certain cookies may affect website functionality.

5. Email Communications

We may contact you about course registrations, schedules, payments, and other important service information.

We may also send occasional information about new courses, special offers, or educational resources.

You can unsubscribe from promotional emails using the unsubscribe link provided or by contacting support@extentinsights.com.

Unsubscribing from marketing will not prevent essential communications relating to courses you have purchased.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

We retain information only as long as reasonably necessary to provide our services, maintain business records, comply with legal requirements, or resolve disputes.

No internet-based system can guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have rights to:

Request access to personal information we hold about you.
Correct inaccurate information.
Request deletion of your information.
Withdraw consent for certain uses.
Object to or restrict certain processing activities.
Request a copy of your information in a portable format, where applicable.

You may also have rights concerning certain advertising or data-sharing practices.

To make a privacy request, email support@extentinsights.com. We will respond in accordance with applicable law.

8. International Visitors

Extent Insights is based in the United States. If you access our services from another country, your information may be processed in the United States or other locations where our service providers operate.

Where required, we use appropriate safeguards for international transfers of personal information.

9. Children's Privacy

Our website and instructor-led courses are intended for adults aged 18 and older.

We do not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

10. External Websites

Our website may contain links to third-party websites, including learning platforms and payment providers.

These websites operate under their own privacy policies. We encourage you to review their policies when using their services.

11. Changes to This Policy

We may update this policy to reflect changes in our services, technology, or legal requirements.

The latest version will always be available on our website, together with its revision date.

12. Contact Us

For questions about privacy, cookies, or your personal information, contact:

Extent Insights LLC

Email: support@extentinsights.com

Website: www.extentinsights.com

101 S Santa Cruz Ave., Unit 545

Los Gatos, CA 95031, USA